These Conditions apply to the sale of a Course by Frontier Risks. Please read these Conditions carefully before accepting a place. By purchasing a Course, you agree to be bound by these Terms and Conditions. You warrant that you are legally capable of entering into binding contracts.
1. INTERPRETATION
1.1 The following definitions and rules of interpretation apply:
- Agreement: These Conditions together with the Offer, Form, and any incorporated documentation.
- Brochure: Any online or printed material describing the Course content.
- Business Day: A day (excluding weekends and public holidays) when banks in London are open.
- Client: The purchaser of the Course (individual or organisation).
- Course: Any training course (Face-to-Face or Distance Learning) provided by Frontier Risks.
- Course Fee: The fee payable for the Course as outlined in the Offer.
- Delegate: The individual attending or enrolled in the Course.
- Deposit: An upfront amount (if applicable) paid to reserve a Course place.
- Form: Any administrative documentation required to confirm a Delegate's participation.
- Intellectual Property Rights: As defined in UK law, including copyrights and trademarks.
- Training Materials: Any physical or digital resources provided as part of the Course.
- Website: frontierrisks.com; frontierdistancelearning.com; and associated subdomains.
1.2 Singular includes plural; reference to one gender includes all; references to legislation include amendments.
2. BASIS OF AGREEMENT
2.1 By enrolling in a Course, the Client confirms acceptance of these Conditions.
2.2 Acceptance occurs when:
- (a) The enrolment process is completed via the website or in writing; and
- (b) The Course Fee or Deposit (where applicable) is paid.
2.3 Access to Course materials or physical attendance is granted only after payment is received.
2.4 Frontier Risks reserves the right to modify Course content, dates, or delivery methods where reasonably required.
3. COURSE FORMAT AND CONDUCT
3.1 Frontier Risks expects Clients and Delegates to:
- (a) Behave professionally throughout the Course duration.
- (b) Follow applicable codes and instructions provided as part of course enrolment and participation.
3.2 Frontier Risks reserves the right to remove any Delegate for misconduct, with no refund issued.
4. PAYMENT TERMS
4.1 Full Course Fees must be paid as per the Offer unless a payment plan or deposit agreement is in place.
4.2 Where payment is split, the balance must be paid in line with the agreed schedule.
4.3 Late or failed payments may result in access suspension or removal from the Course.
4.4 Fees exclude:
- Professional memberships,
- Replacement certificates,
- Re-sits or reassessments unless stated otherwise.
5. CANCELLATION, DEFERRALS & REFUNDS
5.1 Once access to training materials or teaching has been granted (either online or in person), refunds are not available.
5.2 Deferral may be considered in exceptional circumstances, subject to approval.
5.3 Administration or re-registration fees may apply for late completion, as defined by the specific Course terms.
6. INTELLECTUAL PROPERTY
6.1 All Training Materials remain the property of Frontier Risks.
6.2 Delegates may use these solely for their own study. No redistribution, copying or commercial use is permitted.
7. LIABILITY & DISCLAIMER
7.1 Courses are provided for training and educational purposes only.
7.2 Frontier Risks accepts no liability for consequential losses, including business or income loss.
7.3 Liability is limited to the total Course Fee paid, excluding fraud or personal injury caused by negligence.
8. DATA PROTECTION
8.1 Client and Delegate personal data will be used as outlined in the Frontier Risks Privacy Policy, in accordance with UK GDPR.
8.2 Information may be shared with awarding bodies, partner institutions, and service providers as necessary.
9. GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.
SECTION A: SRMC (Face-to-Face Delivery)
A1. Course Structure
The Face-to-Face SRMC programme includes live, classroom-based delivery, practical group activities, industry exposure, and networking opportunities including the SRMC Insight Days and post-course Alumni events.
A2. Qualification Requirements
Depending on the Level chosen (Level 5 or Level 6), Delegates are required to complete additional post-course learning and submit written assignments to achieve the SRMC qualification. Assignment support and timelines are provided as part of the programme.
SECTION B: SRMC (Distance Learning Delivery)
B1. Applicability
This section applies to all Distance Learning Courses offered by Frontier Risks under the SRMC brand, including but not limited to:
- SRMC Level 5 (Distance Learning)
- SRMC Level 6 (Distance Learning)
- SRMC Level 7 Diploma in Security Risk Management (Distance Learning)
- Any future Distance Learning SRMC-branded or affiliated qualifications.
These courses are accessed via an online platform and are self-paced or structured depending on course level and delivery model. They may include video modules, live sessions, assignment drop-in support, and 1-to-1 tutor guidance.
B2. General Terms for All Distance Learning Courses
- Access to learning resources is granted following receipt of the required payment or first instalment.
- Delegates must complete the required assignments for each unit to pass.
- Re-submissions may be required and will be subject to academic review.
- If re-submission fails to meet required standards, the Delegate may need to re-study the relevant unit or full course.
- Course access and submission timelines will be specified at the point of enrolment.
- Additional fees may apply for late submission, re-registration, or re-study.
B3. SRMC Level 7 Diploma in Security Risk Management (Specific Clause)
- The SRMC Level 7 Diploma is delivered via structured Distance Learning with clearly defined unit deadlines and academic expectations.
- The course is designed around five core learning units, each of which includes mandatory assignments.
- Delegates must achieve a pass grade for all units to obtain the Diploma.
- One resubmission opportunity per unit is allowed with a capped grade of PASS.
- Failure after resubmission will require re-study of the relevant unit(s).
- Delegates who do not complete the course within two years may be offered a certificate of study instead.
- Upon successful completion, 60 credits may be awarded, which could be considered by a partner university for entry into a full Master’s programme.
- Entry into any Master’s programme is not guaranteed and is subject to the partner university’s admission criteria.
- Frontier Risks holds no responsibility for any agreements made between the Delegate and the partner university.